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Booking & payment
How do I secure my space?
Pay the deposit shown on the trip page, or pay in full. Your space is confirmed once your payment has been received and verified, and we send you a confirmation by email.
Can I pay in instalments?
You can pay a deposit first and the balance later. The deposit amount and the balance due date are shown on each trip page.
How can I pay?
Payments are processed securely by Paystack. We never see or store your card details.
What happens if I miss the balance due date?
We will send you reminders before the due date. If the balance becomes overdue we will contact you. Please see our Terms & Conditions.
What is your cancellation policy?
Payments are non-refundable once successful, including if you cancel or can\x27t travel. If you can\x27t make it, you may be able to pass your place to someone else or move to other dates. If we cancel a trip, you get a full refund or another trip of your choice. The full policy is in our Terms & Conditions.
Travel documents
Do I need a passport?
Yes. Your passport should be valid for at least 6 months after your return date.
Do I need a yellow fever card?
Yes, for the trips that list it under "What you'll need". Please make sure you have your yellow fever vaccination card before you travel.
Do you handle visas?
Where a visa or ETA is listed as included, we prepare and submit the application for you. The final decision always belongs to the destination's authorities.
Trips
What does "per person sharing" mean?
The price is per person, based on two people sharing a room. If you are travelling alone, ask us about single room options.
What does "pick any 4 nights" mean?
Some trips run over a travel window, such as December. You choose the start date that suits you within that window.
Are flights included?
Each trip page lists exactly what is included. Where flights are included, they are return flights from Lagos.
Can you plan a trip just for me?
Yes. Visit Plan a custom trip and tell us what you have in mind.
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